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We offer all of our UK customers free UK returns on full priced items.  This excludes special, custom, personalised or discounted items from our sale or outlet.   

If you are based outside of the UK you may return your item to us but you need to pay the returns postage charge.

To make a return please do not hesitate to contact us within 14 days from when you receive the item(s) by completing the form below and we shall be in contact with you within 24 hours with your returns information. 

Gift Returns

If you have received an item(s) as a gift, you may exchange it for a gift voucher. Gift vouchers are valid for one year only. To arrange a gift return, please email canyouhelpme@lucyandbelle.com.

Late Returns

Item(s) should be sent back to us within 14 days. Returns outside these timeframes may be accepted at the discretion of Lucy and Belle and may only be refunded as a gift voucher.

Returns Form

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:


* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below: